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VIDEO LINKS WEBINARS 2024
WEBINARS - PRESENTATIONS & VIDEO LINKS 2024
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Web_October2024_OmbudsDay2024_Challenges and Achievements of Ombudsman Offices_ADVOCATE JOHN WALTERS SPEECH
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.pdf |
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November 28, 2024
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219.47 KB |
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Web_October2024_OmbudsDay2024_Historical and Contemporary Roles of Ombuds Institutions 8 October 24_Prof Chris Gill
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.pdf |
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November 28, 2024
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413.48 KB |
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Web_October2024_OmbudsDay2024_Future Directions and Advocacy for Ombudsman Institutions by Grace Malera - Malawi Ombudsman
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.pdf |
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November 28, 2024
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591.49 KB |
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Web_August2024_CelebratingWomenMonth_Opening remarks AOMA President_AntóniaFlorbelaAraújo
Opening remarks by the President of AOMA & Provedoria de Justiça de Angola
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.pdf |
Hon.Antónia Florbela de Jesus Rocha Araújo |
September 04, 2024
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113.68 KB |
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Web_August2024_CelebratingWomenMonth_Janine Hicks_Gender discrimination in the workplace
Understanding Gender Equity in Organizations
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.pdf |
Dr Janine Hicks - Senior Lecturer at the School of Law & Chairperson of UKZN’s Gender-based Violence Committee |
September 04, 2024
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507.60 KB |
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Web_August2024_CelebratingWomenMonth_NashieliRamírezHernández_RoleOfOmbudsmanOfficesInAddressingGenderBias
Understanding Gender Equity in Organizations
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.pdf |
Hon. Nashieli Ramirez Hernandez - Human Rights Commissioner of Mexico City (CDHCM) and President of the IOI |
September 04, 2024
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548.48 KB |
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Web_August2024_CelebratingWomenMonth_LwandisaZaula_CaseStudiesAndBestPractices
Case Studies and Best Practices from Ombudsman Offices
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.pdf |
Ms. Lwandisa Zaula Outreach coordinator at the Office of Public Protector South Africa |
September 04, 2024
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1.14 MB |
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Web_January2024_Masering Customer Skills_Presentation_Paper _Hon. Ayo Yusuf
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.pdf |
Honorable Abimbola Ayo Yusuf, Ombudsman of Nigeria and Deputy Secretary General of AOMA - The core principles of excellent customer service |
April 10, 2024
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163.37 KB |
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Web_January2024_Masering Customer Skills_Presentation_Paper _Adv. S.B. Tiroyakgosi
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.pdf |
Advocate Stephen Basi Tiroyakgosi, Ombudsman of Botwsana and AOMA Southern African Regional Coordinator - explore aligning customer service with organizational goals, recognizing the impact of customer satisfaction on operations |
April 10, 2024
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195.82 KB |
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Web_March2024_Promoting Human Rights_Presentation_paper_Steve Onwuasoanya
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.pdf |
Mr. Steve Onwuasoanya, Human Rights Adviser, Governance and Tuesday, 26 March, 2024_Peace Directorate, The Commonwealth Secretariat United Kingdom - Investigating Human Rights Violations: The Mandate of Ombudsman Institutions |
April 10, 2024
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186.52 KB |
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