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VIDEO LINKS WEBINARS 2024
WEBINARS - PRESENTATIONS & VIDEO LINKS 2024
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Web_January2024_Masering Customer Skills_Presentation_Paper _Hon. Ayo Yusuf
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.pdf |
Honorable Abimbola Ayo Yusuf, Ombudsman of Nigeria and Deputy Secretary General of AOMA - The core principles of excellent customer service |
April 10, 2024
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163.37 KB |
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Web_January2024_Masering Customer Skills_Presentation_Paper _Adv. S.B. Tiroyakgosi
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.pdf |
Advocate Stephen Basi Tiroyakgosi, Ombudsman of Botwsana and AOMA Southern African Regional Coordinator - explore aligning customer service with organizational goals, recognizing the impact of customer satisfaction on operations |
April 10, 2024
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195.82 KB |
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Web_March2024_Promoting Human Rights_Presentation_paper_Steve Onwuasoanya
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.pdf |
Mr. Steve Onwuasoanya, Human Rights Adviser, Governance and Tuesday, 26 March, 2024_Peace Directorate, The Commonwealth Secretariat United Kingdom - Investigating Human Rights Violations: The Mandate of Ombudsman Institutions |
April 10, 2024
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186.52 KB |
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Web_March2024_Promoting Human Rights_Presentation_paper_Mathiew Mwaimu
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.pdf |
Hon. Justice (Rtd.) Matthew Pauwa Mhina Mwaimu, Ombudsman of Tanzania, -Understanding the Role of Ombudsman Institutions in Promoting Human Rights |
April 10, 2024
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187.06 KB |
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Web_March2024 - Promoting Human Rights - Ombudsman Ontario -Paul Dubé
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.pdf |
Hon. Paul Dubé, Ombudsman of Ontario, Canada - Addressing Systemic Human Rights Issues: Challenges and Opportunities |
April 10, 2024
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124.50 KB |
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Web_March2024_Promoting Human Rights_Opening Remarks_President of AOMA
Promoting Human Rights: The Role of Ombudsman Institutions
Tuesday, March 26, 2024
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.pdf |
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April 10, 2024
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190.17 KB |
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